Privacy Policy
This policy explains how Elvora Global Private Limited ("Elvora Global", "we") handles personal data collected through https://elvoraglobal.in.
Information we collect
Contact details you submit through our forms (name, email, phone, company, message), and standard analytics data (pages visited, device, approximate location) via Google Analytics and Microsoft Clarity. When you reach us from an advertisement we also record the campaign details carried in the link, including Google's click identifier (gclid), so we can tell which campaign your enquiry came from.
How we use it
To respond to enquiries, deliver requested services, improve the website, and send relevant communications you have opted into. We do not sell your personal data.
Legal basis
We process data on the basis of your consent and our legitimate interest in operating and improving our business and responding to enquiries.
Sharing
We share data only with processors necessary to operate (e.g. hosting, analytics, advertising measurement, scheduling) under appropriate agreements, or where required by law.
Advertising and conversion measurement
We advertise on Google and use Google Ads conversion tracking and Google Tag Manager to measure which advertisements lead to enquiries. Google and its partners, including DoubleClick, may set or read cookies on this site for that purpose, and we may later report to Google whether an enquiry became a customer so that our advertising is measured accurately. If we run remarketing, Google may show you our advertisements on other websites based on your visit here. You can opt out of personalised Google advertising at google.com/settings/ads, opt out of third-party vendor cookies at aboutads.info/choices, and block cookies in your browser settings. We do not use this data to identify you beyond the enquiry you choose to submit.
EGPL Assistant (website chat)
If you use EGPL Assistant, the chat on this site, the messages you type and the page you are on are sent to our server on Amazon Web Services and processed by an AI model on Amazon Bedrock in the AWS Asia Pacific (Mumbai) Region to write a reply. We do not store the text of your chat: the conversation stays in your browser tab until you close it or restart the chat, and our logs record only technical details such as the time, the number of messages, the language and the topic. Amazon states that content sent to Bedrock is not shared with the model's provider or used to train models. The assistant does not ask for your contact details in the chat; if you choose to send an enquiry from it, the details you confirm are handled like our other enquiry forms. Please do not share passwords, payment details or other sensitive information in the chat. Replies are generated automatically and may contain mistakes; our team confirms prices, availability and timelines.
Retention
We retain enquiry data only as long as necessary for the purpose collected and applicable legal requirements. Enquiries sent through this website are also kept in our enquiry database and deleted from it automatically 12 months after they arrive.
Your rights
You may request access, correction or deletion of your personal data, or withdraw consent, by emailing us.
Cookies
We use essential cookies, analytics cookies and advertising cookies as described above. You can control cookies through your browser settings; blocking them does not affect your ability to contact us.
Contact
For any privacy request, contact sales@elvoraglobal.in.
Last updated: October 2026.